Desktop support and computer purchasing for all users is now provided by Campus IT Client Services.  Contact information is available on the right.

They provides the following IT support services:

  • Device (desktop, laptop, iPhone, etc.) support
  • Campus Enterprise application support (bMail, bCal, BearBuy, UC Backup, etc.)
  • Device procurement and provisioning (purchasing and set up of new computers/devices)
  • Coordination with other technical support units (e.g., networking, security, etc.)
  • Administrative File Server support (e.g., add/remove users, connecting help)

You can contact Campus IT technicians through the IT Service Desk at 510-664-9000 option 1 or at: itcsshelp@berkeley.edu

 

The following services are provide by BDS IT:

  • EML/CRL/IB/MCB websites
  • Instructional Classroom Support
  • Department-specific Database and Application Support
  • Ordering of Network connections

You can contact BDS IT staff at 510-643-5294 or at: it@bds.berkeley.edu.

For answers to common questions about computing hardware, software and services, view the Computing FAQ