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Scheduled Outage ServiceNow Telecom Catalog

UC System Status - 10 July, 2018 - 07:16

Outage Type: SCHEDULED OUTAGE
Date Submitted: Wednesday, July 25, 2018
Outage Start/End Time: 1900 – 2200
Groups Impacted: Telecom Catalog System Users
Equipment: tc.berkeley.edu

Description:  IST staff will be upgrading the ServiceNow Telecom Catalog to a more current version of ServiceNow on Wednesday, July 25, 2018 from 7:00pm to 10:00pm.

The system will be up and available during this time but users may encounter performance degradation and unexpected inconsistencies during the upgrade.

CMR: CHG0031841

Categories: IT News

Hacktool.Rootkit!gen1

Symantec: Latest Threats - 10 July, 2018 - 00:00
Risk Level: Very Low. Type: Trojan.
Categories: IT News

Backdoor.Dideekong

Symantec: Latest Threats - 9 July, 2018 - 00:00
Risk Level: Very Low. Type: Trojan.
Categories: IT News

Hacktool.Zacinlo

Symantec: Latest Threats - 9 July, 2018 - 00:00
Risk Level: Very Low.
Categories: IT News

Backdoor.Ophop

Symantec: Latest Threats - 6 July, 2018 - 00:00
Risk Level: Very Low. Type: Trojan.
Categories: IT News

Scheduled Outage CalCentral

UC System Status - 5 July, 2018 - 12:05

Outage Type: SCHEDULED OUTAGE
Date Submitted: Friday, July 6, 2018
Outage Start/End Time: 0600 – 0730
Groups Impacted: CalCentral Users
Equipment: calcentral.berkeley.edu

Description: CalCentral will be unavailable on Friday, July 6th from 6:00am to 7:30am for a server restart to fix server memory issues.

CMR: CHG0031816

Categories: IT News

Scheduled Outage of Specific bCourses Tools

UC System Status - 5 July, 2018 - 12:05

Outage Type: SCHEDULED OUTAGE
Date Submitted: Monday, July 9, 2018
Outage Start/End Time: 0600 – 0800
Groups Impacted: bCourses Users
Equipment: bcourses.berkeley.edu

Description: bCourses tools, including Add People and Roster Photos, will be unavailable on Monday, July 9th from 6:00am-8:00am due to scheduled maintenance.

CMR: CHG0031832

Categories: IT News

Trojan.Danabot!gen1

Symantec: Latest Threats - 4 July, 2018 - 00:00
Risk Level: Very Low. Type: Trojan.
Categories: IT News

SONAR.SuspBeh!gen657

Symantec: Latest Threats - 2 July, 2018 - 00:00
Risk Level: Very Low. Type: Trojan, Virus, Worm.
Categories: IT News

SONAR.PsEmpire!gen9

Symantec: Latest Threats - 2 July, 2018 - 00:00
Risk Level: Very Low. Type: Trojan, Virus, Worm.
Categories: IT News

ISB.Downloader!gen105

Symantec: Latest Threats - 1 July, 2018 - 00:00
Risk Level: Very Low.
Categories: IT News

Hangouts Chat

Google Apps Status - 29 June, 2018 - 22:22

 June 29, 2018 10:22:00 PM PDT

The problem with Hangouts Chat should be resolved. We apologize for the inconvenience and thank you for your patience and continued support. Please rest assured that system reliability is a top priority at Google, and we are making continuous improvements to make our systems better.

 June 29, 2018 10:08:00 PM PDT

Hangouts Chat service has already been restored for some users, and we expect a resolution for all users in the near future. Please note this time frame is an estimate and may change. The affected users are unable to access Hangouts Chat.

 June 29, 2018 9:49:00 PM PDT

We're aware of a problem with Hangouts Chat affecting a majority of users. The affected users are unable to access Hangouts Chat. We will provide an update by June 29, 2018 11:00:00 PM PDT detailing when we expect to resolve the problem. Please note that this resolution time is an estimate and may change.


Users loading or reloading chat.google.com are receiving HTTP 403 errors. The service is working correctly for users who already have the page open.

Categories: IT News

Hangouts Chat

Google Apps Status - 29 June, 2018 - 22:08

 June 29, 2018 10:08:00 PM PDT

Hangouts Chat service has already been restored for some users, and we expect a resolution for all users in the near future. Please note this time frame is an estimate and may change. The affected users are unable to access Hangouts Chat.

 June 29, 2018 9:49:00 PM PDT

We're aware of a problem with Hangouts Chat affecting a majority of users. The affected users are unable to access Hangouts Chat. We will provide an update by June 29, 2018 11:00:00 PM PDT detailing when we expect to resolve the problem. Please note that this resolution time is an estimate and may change.


Users loading or reloading chat.google.com are receiving HTTP 403 errors. The service is working correctly for users who already have the page open.

Categories: IT News

Hangouts Chat

Google Apps Status - 29 June, 2018 - 21:49

 June 29, 2018 9:49:00 PM PDT

We're aware of a problem with Hangouts Chat affecting a majority of users. The affected users are unable to access Hangouts Chat. We will provide an update by June 29, 2018 11:00:00 PM PDT detailing when we expect to resolve the problem. Please note that this resolution time is an estimate and may change.


Users loading or reloading chat.google.com are receiving HTTP 403 errors. The service is working correctly for users who already have the page open.

Categories: IT News

Backdoor.Plaintee

Symantec: Latest Threats - 29 June, 2018 - 00:00
Risk Level: Very Low. Type: Trojan.
Categories: IT News

Unscheduled Outage Off Campus Building Connectivity

UC System Status - 28 June, 2018 - 11:16

Outage Type: UNSCHEDULED OUTAGE
Date Submitted: Thursday, June 28, 2018
Outage Start/End Time: 1100 – ongoing
Groups Impacted: Campus
Equipment:

Description: IST network experienced a significant disruption of data network connectivity for off campus buildings connected via metro Ethernet.

This may additionally affect voice services at some locations. The networking group is investigating.

CMR:TBD

Categories: IT News

Unscheduled Outage 2121 Berkeley Way

UC System Status - 28 June, 2018 - 08:45

Outage Type: UNSCHEDULED OUTAGE
Date Submitted: Thursday, June 28, 2018
Outage Start/End Time: 0645 – TBD
Groups Impacted: 2121 Berkeley Way Building
Equipment: Network and PBX Systems

Description: There was an equipment failure at 2121 Berkeley way that has disabled all network and phone services for the building.

Network staff are on site and working to replace the equipment.

INC: INC0694429

Categories: IT News

Unscheduled Outage 2121 Berkeley Way Avaya PBX Gateways

UC System Status - 28 June, 2018 - 07:55

Outage Type: UNSCHEDULED OUTAGE
Date Submitted: Thursday, June 28, 2018
Outage Start/End Time: 0700 – TBD
Groups Impacted: 2121 Berkeley Way Avaya Phones
Equipment: N/A

Description: Currently all Avaya phones are down due to no network connectivity between the 2121 Berkeley way building and Core PBX at Data Center.

IST telecom have open a ticket with network team. There is no ETA at this time.

CMR:TBD

Categories: IT News

Google Hangouts

Google Apps Status - 26 June, 2018 - 16:43

 June 26, 2018 4:43:00 PM PDT

The problem with Google Hangouts should be resolved. We apologize for the inconvenience and thank you for your patience and continued support. Please rest assured that system reliability is a top priority at Google, and we are making continuous improvements to make our systems better.

 June 26, 2018 4:25:00 PM PDT

Google Hangouts service has already been restored for some users, and we expect a resolution for all users in the near future. Please note this time frame is an estimate and may change. The affected users are able to access Google Hangouts, but are seeing error messages, high latency, and/or other unexpected behavior.


Affected users can use Hangouts Chat if they have it enabled.

 June 26, 2018 3:50:00 PM PDT

Our team is continuing to investigate this issue. We will provide an update by June 26, 2018 4:50:00 PM PDT with more information about this problem. Thank you for your patience. The affected users are able to access Google Hangouts, but are seeing error messages, high latency, and/or other unexpected behavior.


Users can use Hangouts Chat if they have it enabled.

 June 26, 2018 2:50:00 PM PDT

We're investigating reports of an issue with Google Hangouts. We will provide more information shortly. The affected users are able to access Google Hangouts, but are seeing error messages, high latency, and/or other unexpected behavior.

Categories: IT News

Google Hangouts

Google Apps Status - 26 June, 2018 - 16:25

 June 26, 2018 4:25:00 PM PDT

Google Hangouts service has already been restored for some users, and we expect a resolution for all users in the near future. Please note this time frame is an estimate and may change. The affected users are able to access Google Hangouts, but are seeing error messages, high latency, and/or other unexpected behavior.


Affected users can use Hangouts Chat if they have it enabled.

 June 26, 2018 3:50:00 PM PDT

Our team is continuing to investigate this issue. We will provide an update by June 26, 2018 4:50:00 PM PDT with more information about this problem. Thank you for your patience. The affected users are able to access Google Hangouts, but are seeing error messages, high latency, and/or other unexpected behavior.


Users can use Hangouts Chat if they have it enabled.

 June 26, 2018 2:50:00 PM PDT

We're investigating reports of an issue with Google Hangouts. We will provide more information shortly. The affected users are able to access Google Hangouts, but are seeing error messages, high latency, and/or other unexpected behavior.

Categories: IT News

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