Google Apps Status
RESOLVED: Our team is continuing to investigate this issue. We will provide an update by Mar 9, 2023, 12:00 AM UTC with more information about this problem. Thank you for your patience.
Incident began at 2023-03-07 15:00 and ended at 2023-03-09 09:03 (times are in Coordinated Universal Time (UTC)).
Mini Incident ReportWe apologize for the inconvenience this service disruption/outage may have caused. We would like to provide some information about this incident below. Please note, this information is based on our best knowledge at the time of posting and is subject to change as our investigation continues. If you have experienced impact outside of what is listed below, please reach out to Google Cloud Support using https://cloud.google.com/support or to Google Workspace Support using help article https://support.google.com/a/answer/1047213.
(All Times US/Pacific)
Incident Start: 7 March, 2023 07:00
Incident End: 9 March, 2023 01:09
Duration: 1 day, 18 hours, 9 minutes
Affected Services and Features:
Admin Console
Regions/Zones: Global
Description:
The Google Workspace Admin Console displayed 0 customer-level storage usage for 1 day, 18 hours, and 9 minutes. This issue only affected Workspace customer admins viewing the Storage page in the Admin Console. From preliminary analysis, the root cause of the issue was a failure in a background process that populates storage usage data.
During this time, admins would have been able to view the correct storage usage in Drive.
Customer Impact:
Workspace customer admins would have observed 0 customer-level storage data in the Admin Console.
Affected products: Admin Console
RESOLVED: Our team is continuing to investigate this issue. We will provide an update by Mar 9, 2023, 12:00 AM UTC with more information about this problem. Thank you for your patience.
Incident began at 2023-03-08 16:45 and ended at 2023-03-09 17:01 (times are in Coordinated Universal Time (UTC)).
The problem with Admin Console has been resolved. We apologize for the inconvenience and thank you for your patience and continued support.Affected products: Admin Console
UPDATE: Our team is continuing to investigate this issue. We will provide an update by Mar 9, 2023, 12:00 AM UTC with more information about this problem. Thank you for your patience.
Incident began at 2023-03-08 16:45 (times are in Coordinated Universal Time (UTC)).
We expect to resolve the problem affecting a majority of users of Admin Console at Mar 9, 2022, 1:00 PM UTC. Please note that this time frame is an estimate and may change.Admin Console storage page shows 0 customer-level storage usage
Users can go to Drive and see the correct storage usage
Affected products: Admin Console
UPDATE: We're investigating reports of an issue with Admin Console. We will provide more information shortly. The affected users are able to access Admin Console, but are seeing error messages, high latency, and/or other unexpected behavior.
Incident began at 2023-03-08 16:45 (times are in Coordinated Universal Time (UTC)).
We're investigating reports of an issue with Admin Console. We will provide more information shortly. The affected users are able to access Admin Console, but are seeing error messages, high latency, and/or other unexpected behavior.Affected products: Admin Console
RESOLVED: We're aware of a problem with Google Tasks affecting a significant subset of users. We will provide an update by Feb 27, 2023, 3:30 PM UTC detailing when we expect to resolve the problem. Please note that this resolution time is an estimate...
Incident began at 2023-02-27 12:58 and ended at 2023-02-27 13:11 (times are in Coordinated Universal Time (UTC)).
The Incident Report is available on the Google Cloud Service Health Dashboard
Affected products: Google Tasks
RESOLVED: We're aware of a problem with Google Docs affecting a significant subset of users. We will provide an update by Feb 27, 2023, 3:30 PM UTC detailing when we expect to resolve the problem. Please note that this resolution time is an estimate...
Incident began at 2023-02-27 12:58 and ended at 2023-02-27 13:11 (times are in Coordinated Universal Time (UTC)).
The Incident Report is available on the Google Cloud Service Health Dashboard
Affected products: Google Docs
RESOLVED: We're aware of a problem with Google Meet affecting a significant subset of users. We will provide an update by Feb 27, 2023, 3:30 PM UTC detailing when we expect to resolve the problem. Please note that this resolution time is an estimate...
Incident began at 2023-02-27 12:58 and ended at 2023-02-27 13:11 (times are in Coordinated Universal Time (UTC)).
The Incident Report is available on the Google Cloud Service Health Dashboard
Affected products: Google Meet
RESOLVED: We're aware of a problem with Google Voice affecting a significant subset of users. We will provide an update by Feb 27, 2023, 3:30 PM UTC detailing when we expect to resolve the problem. Please note that this resolution time is an estimate...
Incident began at 2023-02-27 12:58 and ended at 2023-02-27 13:11 (times are in Coordinated Universal Time (UTC)).
The Incident Report is available on the Google Cloud Service Health Dashboard
Affected products: Google Voice
RESOLVED: We're aware of a problem with Google Calendar affecting a significant subset of users. We will provide an update by Feb 27, 2023, 3:30 PM UTC detailing when we expect to resolve the problem. Please note that this resolution time is an...
Incident began at 2023-02-27 12:58 and ended at 2023-02-27 13:11 (times are in Coordinated Universal Time (UTC)).
The Incident Report is available on the Google Cloud Service Health Dashboard
Affected products: Google Calendar
RESOLVED: We're aware of a problem with Google Chat affecting a significant subset of users. We will provide an update by Feb 27, 2023, 3:30 PM UTC detailing when we expect to resolve the problem. Please note that this resolution time is an estimate...
Incident began at 2023-02-27 12:58 and ended at 2023-02-27 13:11 (times are in Coordinated Universal Time (UTC)).
The Incident Report is available on the Google Cloud Service Health Dashboard
Affected products: Google Chat
RESOLVED: We're aware of a problem with Google Drive affecting a significant subset of users. We will provide an update by Feb 27, 2023, 3:30 PM UTC detailing when we expect to resolve the problem. Please note that this resolution time is an estimate...
Incident began at 2023-02-27 12:58 and ended at 2023-02-27 13:11 (times are in Coordinated Universal Time (UTC)).
The Incident Report is available on the Google Cloud Service Health Dashboard
Affected products: Google Drive
RESOLVED: We're aware of a problem with Gmail affecting a significant subset of users. We will provide an update by Feb 27, 2023, 3:30 PM UTC detailing when we expect to resolve the problem. Please note that this resolution time is an estimate and may...
Incident began at 2023-02-27 12:58 and ended at 2023-02-27 13:11 (times are in Coordinated Universal Time (UTC)).
The Incident Report is available on the Google Cloud Service Health Dashboard
Affected products: Gmail
RESOLVED: We're aware of a problem with Google Voice affecting a significant subset of users. We will provide an update by Feb 27, 2023, 3:30 PM UTC detailing when we expect to resolve the problem. Please note that this resolution time is an estimate...
Incident began at 2023-02-27 12:58 and ended at 2023-02-27 13:11 (times are in Coordinated Universal Time (UTC)).
The Mini Incident Report is available on the Google Cloud Service Health Dashboard while we prepare a full Issue Summary Report.
Affected products: Google Voice
RESOLVED: We're aware of a problem with Google Drive affecting a significant subset of users. We will provide an update by Feb 27, 2023, 3:30 PM UTC detailing when we expect to resolve the problem. Please note that this resolution time is an estimate...
Incident began at 2023-02-27 12:58 and ended at 2023-02-27 13:11 (times are in Coordinated Universal Time (UTC)).
The Mini Incident Report is available on the Google Cloud Service Health Dashboard while we prepare a full Issue Summary Report.
Affected products: Google Drive
RESOLVED: We're aware of a problem with Google Chat affecting a significant subset of users. We will provide an update by Feb 27, 2023, 3:30 PM UTC detailing when we expect to resolve the problem. Please note that this resolution time is an estimate...
Incident began at 2023-02-27 12:58 and ended at 2023-02-27 13:11 (times are in Coordinated Universal Time (UTC)).
The Mini Incident Report is available on the Google Cloud Service Health Dashboard while we prepare a full Issue Summary Report.
Affected products: Google Chat
RESOLVED: We're aware of a problem with Google Calendar affecting a significant subset of users. We will provide an update by Feb 27, 2023, 3:30 PM UTC detailing when we expect to resolve the problem. Please note that this resolution time is an...
Incident began at 2023-02-27 12:58 and ended at 2023-02-27 13:11 (times are in Coordinated Universal Time (UTC)).
The Mini Incident Report is available on the Google Cloud Service Health Dashboard while we prepare a full Issue Summary Report.
Affected products: Google Calendar
RESOLVED: We're aware of a problem with Gmail affecting a significant subset of users. We will provide an update by Feb 27, 2023, 3:30 PM UTC detailing when we expect to resolve the problem. Please note that this resolution time is an estimate and may...
Incident began at 2023-02-27 12:58 and ended at 2023-02-27 13:11 (times are in Coordinated Universal Time (UTC)).
The Mini Incident Report is available on the Google Cloud Service Health Dashboard while we prepare a full Issue Summary Report.
Affected products: Gmail
RESOLVED: We're aware of a problem with Google Meet affecting a significant subset of users. We will provide an update by Feb 27, 2023, 3:30 PM UTC detailing when we expect to resolve the problem. Please note that this resolution time is an estimate...
Incident began at 2023-02-27 12:58 and ended at 2023-02-27 13:11 (times are in Coordinated Universal Time (UTC)).
The Mini Incident Report is available on the Google Cloud Service Health Dashboard while we prepare a full Issue Summary Report.
Affected products: Google Meet
RESOLVED: We're aware of a problem with Google Docs affecting a significant subset of users. We will provide an update by Feb 27, 2023, 3:30 PM UTC detailing when we expect to resolve the problem. Please note that this resolution time is an estimate...
Incident began at 2023-02-27 12:58 and ended at 2023-02-27 13:11 (times are in Coordinated Universal Time (UTC)).
The Mini Incident Report is available on the Google Cloud Service Health Dashboard while we prepare a full Issue Summary Report.
Affected products: Google Docs
RESOLVED: We're aware of a problem with Google Tasks affecting a significant subset of users. We will provide an update by Feb 27, 2023, 3:30 PM UTC detailing when we expect to resolve the problem. Please note that this resolution time is an estimate...
Incident began at 2023-02-27 12:58 and ended at 2023-02-27 13:11 (times are in Coordinated Universal Time (UTC)).
The Mini Incident Report is available on the Google Cloud Service Health Dashboard while we prepare a full Issue Summary Report.
Affected products: Google Tasks