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Updated: 1 hour 23 min ago

RESOLVED: We are investigating issues with Gmail starting at 07:23 PT on 13-February-2024. There is no workaround at this time

16 February, 2024 - 15:10

Incident began at 2024-02-13 15:23 and ended at 2024-02-16 22:37 (times are in Coordinated Universal Time (UTC)).

We experienced an issue that impacted multiple products including Gmail, Google Calendar, Google Chat, Google Drive, Google Meet, Google Cloud Search, Google Voice, Google Tasks, Google Docs and Chrome OS.

Our engineering team completed the mitigation actions and the backlog of the changes has cleared up for most of the customers.

A small subset of customers may still experience delays with previously implemented changes to their workspace products and we expect full resolution within the next 24 hours.

During the issue customers experienced longer than expected delays (sometimes over 24 hours) in propagating changes made to various Workspace products. These delays in some cases may have resulted in errors. The affected changes are not limited to enterprise setting changes.

If changes are taking longer than 24 hours going forward or you continue to see errors, please open a case with the Support Team and we will work with you until this issue is resolved.

Affected products: Gmail

Categories: IT News

UPDATE: We are investigating issues with Google Voice starting at 07:23 PT on 13-February-2024. There is no workaround at this time.

16 February, 2024 - 11:34

Incident began at 2024-02-13 15:23 (times are in Coordinated Universal Time (UTC)).

Please refer to https://www.google.com/appsstatus/dashboard/incidents/By2PE4BYiuCuJ1wZQ4XV for updates on this issue going forward.

Affected products: Google Voice

Categories: IT News

UPDATE: We are investigating issues with Google Cloud Search starting at 07:23 PT on 13-February-2024. There is no workaround at this time.

16 February, 2024 - 11:33

Incident began at 2024-02-13 15:23 (times are in Coordinated Universal Time (UTC)).

Please refer to https://www.google.com/appsstatus/dashboard/incidents/By2PE4BYiuCuJ1wZQ4XV for updates on this issue going forward.

Affected products: Google Cloud Search

Categories: IT News

UPDATE: We are investigating issues with Google Docs starting at 07:23 PT on 13-February-2024. There is no workaround at this time

16 February, 2024 - 11:33

Incident began at 2024-02-13 15:23 (times are in Coordinated Universal Time (UTC)).

Please refer to https://www.google.com/appsstatus/dashboard/incidents/By2PE4BYiuCuJ1wZQ4XV for updates on this issue going forward.

Affected products: Google Docs

Categories: IT News

UPDATE: We are investigating issues with Google Tasks starting at 07:23 PT on 13-February-2024. There is no workaround at this time.

16 February, 2024 - 11:33

Incident began at 2024-02-13 15:23 (times are in Coordinated Universal Time (UTC)).

Please refer to https://www.google.com/appsstatus/dashboard/incidents/By2PE4BYiuCuJ1wZQ4XV for updates on this issue going forward.

Affected products: Google Tasks

Categories: IT News

UPDATE: We are investigating issues with Google Meet starting at 07:23 PT on 13-February-2024. There is no workaround at this time

16 February, 2024 - 11:33

Incident began at 2024-02-13 15:23 (times are in Coordinated Universal Time (UTC)).

Please refer to https://www.google.com/appsstatus/dashboard/incidents/By2PE4BYiuCuJ1wZQ4XV for updates on this issue going forward.

Affected products: Google Meet

Categories: IT News

UPDATE: We are investigating issues with Google Drive starting at 07:23 PT on 13-February-2024. There is no workaround at this time.

16 February, 2024 - 11:32

Incident began at 2024-02-13 15:23 (times are in Coordinated Universal Time (UTC)).

Please refer to https://www.google.com/appsstatus/dashboard/incidents/By2PE4BYiuCuJ1wZQ4XV for updates on this issue going forward.

Affected products: Google Drive

Categories: IT News

UPDATE: We are investigating issues with Google Calendar starting at 07:23 PT on 13-February-2024. There is no workaround at this time

16 February, 2024 - 11:32

Incident began at 2024-02-13 15:23 (times are in Coordinated Universal Time (UTC)).

Please refer to https://www.google.com/appsstatus/dashboard/incidents/By2PE4BYiuCuJ1wZQ4XV for updates on this issue going forward.

Affected products: Google Calendar

Categories: IT News

UPDATE: We are investigating issues with ChromeOS starting at 07:23 PT on 13-February-2024

16 February, 2024 - 11:31

Incident began at 2024-02-13 15:23 (times are in Coordinated Universal Time (UTC)).

Please refer to https://www.google.com/appsstatus/dashboard/incidents/By2PE4BYiuCuJ1wZQ4XV for updates on this issue going forward.

Affected products: ChromeOS

Categories: IT News

UPDATE: We are investigating issues with Google Chat starting at 07:23 PT on 13-February-2024. There is no workaround at this time.

16 February, 2024 - 11:31

Incident began at 2024-02-13 15:23 (times are in Coordinated Universal Time (UTC)).

Please refer to https://www.google.com/appsstatus/dashboard/incidents/By2PE4BYiuCuJ1wZQ4XV for updates on this issue going forward.

Affected products: Google Chat

Categories: IT News

UPDATE: We are investigating issues with Gmail starting at 07:23 PT on 13-February-2024. There is no workaround at this time

16 February, 2024 - 11:30

Incident began at 2024-02-13 15:23 (times are in Coordinated Universal Time (UTC)).

Summary:

We are experiencing service issues with multiple Google Workspace products.

Description:

We are experiencing an issue that is impacting multiple products including Gmail, Google Calendar, Google Chat, Google Drive, Google Meet, Google Cloud Search, Google Voice, Google Tasks, Google Docs and Chrome OS.

Our engineering team completed the mitigation actions and the backlog of the enterprise setting changes has cleared up for most of the customers.

A small subset of customers would still experience delays with previously implemented changes to their enterprise settings and we expect full resolution within the next 24 hours.

We will provide another update by Saturday, 2024-02-17 11:30 US/Pacific.

Customer symptom:

  • Customers are experiencing longer than expected delays (sometimes over 24 hours) in propagating changes made to various Workspace products. These delays in some cases may result in errors. The affected changes are not limited to enterprise setting changes.

  • New changes to enterprise settings done by customers should be working as expected.

  • Previously implemented changes may still take longer than expected to take effect for a small subset of customers while we process the backlog .

Workaround:

None at this time.

Affected products: Gmail

Categories: IT News

UPDATE: We are investigating issues with Google Docs starting at 07:23 PT on 13-February-2024. There is no workaround at this time

16 February, 2024 - 09:27

Incident began at 2024-02-13 15:23 (times are in Coordinated Universal Time (UTC)).

Summary

We are experiencing an issue with Google Docs.

Mitigation work is still underway by our engineering team and we believe that the issue has been mitigated for most customers.

We do not have an ETA for a complete mitigation at this point.

We will provide another update by Friday, 2024-02-16 11:30 US/Pacific.

Customer symptom:

  • New changes to enterprise settings done by customers should be working as expected.

  • Previously implemented changes may still take longer than expected to take effect as we process the backlog.

Workaround:

None at this time.

Affected products: Google Docs

Categories: IT News

UPDATE: We are investigating issues with Google Voice starting at 07:23 PT on 13-February-2024. There is no workaround at this time.

16 February, 2024 - 09:26

Incident began at 2024-02-13 15:23 (times are in Coordinated Universal Time (UTC)).

Summary

We are experiencing an issue with Google Voice.

Mitigation work is still underway by our engineering team and we believe that the issue has been mitigated for most customers.

We do not have an ETA for a complete mitigation at this point.

We will provide another update by Friday, 2024-02-16 11:30 US/Pacific.

Customer symptom:

  • New changes to enterprise settings done by customers should be working as expected.

  • Previously implemented changes may still take longer than expected to take effect as we process the backlog.

Workaround:

None at this time.

Affected products: Google Voice

Categories: IT News

UPDATE: We are investigating issues with Google Cloud Search starting at 07:23 PT on 13-February-2024. There is no workaround at this time.

16 February, 2024 - 09:25

Incident began at 2024-02-13 15:23 (times are in Coordinated Universal Time (UTC)).

Summary

We are experiencing an issue with Google Cloud Search.

Mitigation work is still underway by our engineering team and we believe that the issue has been mitigated for most customers.

We do not have an ETA for a complete mitigation at this point.

We will provide another update by Friday, 2024-02-16 11:30 US/Pacific.

Customer symptom:

  • New changes to enterprise settings done by customers should be working as expected.

  • Previously implemented changes may still take longer than expected to take effect as we process the backlog.

Workaround:

None at this time.

Affected products: Google Cloud Search

Categories: IT News

UPDATE: We are investigating issues with Google Tasks starting at 07:23 PT on 13-February-2024. There is no workaround at this time.

16 February, 2024 - 09:24

Incident began at 2024-02-13 15:23 (times are in Coordinated Universal Time (UTC)).

Summary

We are experiencing an issue with Google Tasks.

Mitigation work is still underway by our engineering team and we believe that the issue has been mitigated for most customers.

We do not have an ETA for a complete mitigation at this point.

We will provide another update by Friday, 2024-02-16 11:30 US/Pacific.

Customer symptom:

  • New changes to enterprise settings done by customers should be working as expected.

  • Previously implemented changes may still take longer than expected to take effect as we process the backlog.

Workaround:

None at this time.

Affected products: Google Tasks

Categories: IT News

UPDATE: We are investigating issues with Google Meet starting at 07:23 PT on 13-February-2024. There is no workaround at this time

16 February, 2024 - 09:24

Incident began at 2024-02-13 15:23 (times are in Coordinated Universal Time (UTC)).

Summary

We are experiencing an issue with Google Meet.

Mitigation work is still underway by our engineering team and we believe that the issue has been mitigated for most customers.

We do not have an ETA for a complete mitigation at this point.

We will provide another update by Friday, 2024-02-16 11:30 US/Pacific.

Customer symptom:

  • New changes to enterprise settings done by customers should be working as expected.

  • Previously implemented changes may still take longer than expected to take effect as we process the backlog.

Workaround:

None at this time.

Affected products: Google Meet

Categories: IT News

UPDATE: We are investigating issues with Google Drive starting at 07:23 PT on 13-February-2024. There is no workaround at this time.

16 February, 2024 - 09:24

Incident began at 2024-02-13 15:23 (times are in Coordinated Universal Time (UTC)).

Summary

We are experiencing an issue with Google Drive.

Mitigation work is still underway by our engineering team and we believe that the issue has been mitigated for most customers.

We do not have an ETA for a complete mitigation at this point.

We will provide another update by Friday, 2024-02-16 11:30 US/Pacific.

Customer symptom:

  • New changes to enterprise settings done by customers should be working as expected.

  • Previously implemented changes may still take longer than expected to take effect as we process the backlog.

Workaround:

None at this time.

Affected products: Google Drive

Categories: IT News

UPDATE: We are investigating issues with Google Calendar starting at 07:23 PT on 13-February-2024. There is no workaround at this time

16 February, 2024 - 09:23

Incident began at 2024-02-13 15:23 (times are in Coordinated Universal Time (UTC)).

Summary

We are experiencing an issue with Google Calendar.

Mitigation work is still underway by our engineering team and we believe that the issue has been mitigated for most customers.

We do not have an ETA for a complete mitigation at this point.

We will provide another update by Friday, 2024-02-16 11:30 US/Pacific.

Customer symptom:

  • New changes to enterprise settings done by customers should be working as expected.

  • Previously implemented changes may still take longer than expected to take effect as we process the backlog.

Workaround:

None at this time.

Affected products: Google Calendar

Categories: IT News

UPDATE: We are investigating issues with ChromeOS starting at 07:23 PT on 13-February-2024

16 February, 2024 - 09:23

Incident began at 2024-02-13 15:23 (times are in Coordinated Universal Time (UTC)).

Summary

We are experiencing an issue with ChromeOS.

Mitigation work is still underway by our engineering team and we believe that the issue has been mitigated for most customers.

We do not have an ETA for a complete mitigation at this point.

We will provide another update by Friday, 2024-02-16 11:30 US/Pacific.

Customer symptom:

  • New changes to enterprise settings done by customers should be working as expected.

  • Previously implemented changes may still take longer than expected to take effect as we process the backlog.

Workaround:

None at this time.

Affected products: ChromeOS

Categories: IT News

UPDATE: We are investigating issues with Gmail starting at 07:23 PT on 13-February-2024. There is no workaround at this time

16 February, 2024 - 09:22

Incident began at 2024-02-13 15:23 (times are in Coordinated Universal Time (UTC)).

Summary

We are experiencing an issue with Gmail.

Mitigation work is still underway by our engineering team and we believe that the issue has been mitigated for most customers.

We do not have an ETA for a complete mitigation at this point.

We will provide another update by Friday, 2024-02-16 11:30 US/Pacific.

Customer symptom:

  • New changes to enterprise settings done by customers should be working as expected.

  • Previously implemented changes may still take longer than expected to take effect as we process the backlog.

Workaround:

None at this time.

Affected products: Gmail

Categories: IT News