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RESOLVED: We are investigating issues with Google Voice starting at 07:23 PT on 13-February-2024. There is no workaround at this time.
Incident began at 2024-02-13 15:23 and ended at 2024-02-16 22:37 (times are in Coordinated Universal Time (UTC)).
We experienced an issue that impacted multiple products including Gmail, Google Calendar, Google Chat, Google Drive, Google Meet, Google Cloud Search, Google Voice, Google Tasks, Google Docs and Chrome OS.
Our engineering team completed the mitigation actions and the backlog of the changes has cleared up for most of the customers.
A small subset of customers may still experience delays with previously implemented changes to their workspace products and we expect full resolution within the next 24 hours.
During the issue customers experienced longer than expected delays (sometimes over 24 hours) in propagating changes made to various Workspace products. These delays in some cases may have resulted in errors. The affected changes are not limited to enterprise setting changes.
If changes are taking longer than 24 hours going forward or you continue to see errors, please open a case with the Support Team and we will work with you until this issue is resolved.
Affected products: Google Voice
RESOLVED: We are investigating issues with Google Cloud Search starting at 07:23 PT on 13-February-2024. There is no workaround at this time.
Incident began at 2024-02-13 15:23 and ended at 2024-02-16 22:37 (times are in Coordinated Universal Time (UTC)).
We experienced an issue that impacted multiple products including Gmail, Google Calendar, Google Chat, Google Drive, Google Meet, Google Cloud Search, Google Voice, Google Tasks, Google Docs and Chrome OS.
Our engineering team completed the mitigation actions and the backlog of the changes has cleared up for most of the customers.
A small subset of customers may still experience delays with previously implemented changes to their workspace products and we expect full resolution within the next 24 hours.
During the issue customers experienced longer than expected delays (sometimes over 24 hours) in propagating changes made to various Workspace products. These delays in some cases may have resulted in errors. The affected changes are not limited to enterprise setting changes.
If changes are taking longer than 24 hours going forward or you continue to see errors, please open a case with the Support Team and we will work with you until this issue is resolved.
Affected products: Google Cloud Search
RESOLVED: We are investigating issues with Google Docs starting at 07:23 PT on 13-February-2024. There is no workaround at this time
Incident began at 2024-02-13 15:23 and ended at 2024-02-16 22:37 (times are in Coordinated Universal Time (UTC)).
We experienced an issue that impacted multiple products including Gmail, Google Calendar, Google Chat, Google Drive, Google Meet, Google Cloud Search, Google Voice, Google Tasks, Google Docs and Chrome OS.
Our engineering team completed the mitigation actions and the backlog of the changes has cleared up for most of the customers.
A small subset of customers may still experience delays with previously implemented changes to their workspace products and we expect full resolution within the next 24 hours.
During the issue customers experienced longer than expected delays (sometimes over 24 hours) in propagating changes made to various Workspace products. These delays in some cases may have resulted in errors. The affected changes are not limited to enterprise setting changes.
If changes are taking longer than 24 hours going forward or you continue to see errors, please open a case with the Support Team and we will work with you until this issue is resolved.
Affected products: Google Docs
RESOLVED: We are investigating issues with Google Tasks starting at 07:23 PT on 13-February-2024. There is no workaround at this time.
Incident began at 2024-02-13 15:23 and ended at 2024-02-16 22:37 (times are in Coordinated Universal Time (UTC)).
We experienced an issue that impacted multiple products including Gmail, Google Calendar, Google Chat, Google Drive, Google Meet, Google Cloud Search, Google Voice, Google Tasks, Google Docs and Chrome OS.
Our engineering team completed the mitigation actions and the backlog of the changes has cleared up for most of the customers.
A small subset of customers may still experience delays with previously implemented changes to their workspace products and we expect full resolution within the next 24 hours.
During the issue customers experienced longer than expected delays (sometimes over 24 hours) in propagating changes made to various Workspace products. These delays in some cases may have resulted in errors. The affected changes are not limited to enterprise setting changes.
If changes are taking longer than 24 hours going forward or you continue to see errors, please open a case with the Support Team and we will work with you until this issue is resolved.
Affected products: Google Tasks
RESOLVED: We are investigating issues with Google Meet starting at 07:23 PT on 13-February-2024. There is no workaround at this time
Incident began at 2024-02-13 15:23 and ended at 2024-02-16 22:37 (times are in Coordinated Universal Time (UTC)).
We experienced an issue that impacted multiple products including Gmail, Google Calendar, Google Chat, Google Drive, Google Meet, Google Cloud Search, Google Voice, Google Tasks, Google Docs and Chrome OS.
Our engineering team completed the mitigation actions and the backlog of the changes has cleared up for most of the customers.
A small subset of customers may still experience delays with previously implemented changes to their workspace products and we expect full resolution within the next 24 hours.
During the issue customers experienced longer than expected delays (sometimes over 24 hours) in propagating changes made to various Workspace products. These delays in some cases may have resulted in errors. The affected changes are not limited to enterprise setting changes.
If changes are taking longer than 24 hours going forward or you continue to see errors, please open a case with the Support Team and we will work with you until this issue is resolved.
Affected products: Google Meet
RESOLVED: We are investigating issues with Google Drive starting at 07:23 PT on 13-February-2024. There is no workaround at this time.
Incident began at 2024-02-13 15:23 and ended at 2024-02-16 22:37 (times are in Coordinated Universal Time (UTC)).
We experienced an issue that impacted multiple products including Gmail, Google Calendar, Google Chat, Google Drive, Google Meet, Google Cloud Search, Google Voice, Google Tasks, Google Docs and Chrome OS.
Our engineering team completed the mitigation actions and the backlog of the changes has cleared up for most of the customers.
A small subset of customers may still experience delays with previously implemented changes to their workspace products and we expect full resolution within the next 24 hours.
During the issue customers experienced longer than expected delays (sometimes over 24 hours) in propagating changes made to various Workspace products. These delays in some cases may have resulted in errors. The affected changes are not limited to enterprise setting changes.
If changes are taking longer than 24 hours going forward or you continue to see errors, please open a case with the Support Team and we will work with you until this issue is resolved.
Affected products: Google Drive
RESOLVED: We are investigating issues with Google Calendar starting at 07:23 PT on 13-February-2024. There is no workaround at this time
Incident began at 2024-02-13 15:23 and ended at 2024-02-16 22:37 (times are in Coordinated Universal Time (UTC)).
We experienced an issue that impacted multiple products including Gmail, Google Calendar, Google Chat, Google Drive, Google Meet, Google Cloud Search, Google Voice, Google Tasks, Google Docs and Chrome OS.
Our engineering team completed the mitigation actions and the backlog of the changes has cleared up for most of the customers.
A small subset of customers may still experience delays with previously implemented changes to their workspace products and we expect full resolution within the next 24 hours.
During the issue customers experienced longer than expected delays (sometimes over 24 hours) in propagating changes made to various Workspace products. These delays in some cases may have resulted in errors. The affected changes are not limited to enterprise setting changes.
If changes are taking longer than 24 hours going forward or you continue to see errors, please open a case with the Support Team and we will work with you until this issue is resolved.
Affected products: Google Calendar
RESOLVED: We are investigating issues with ChromeOS starting at 07:23 PT on 13-February-2024
Incident began at 2024-02-13 15:23 and ended at 2024-02-16 22:37 (times are in Coordinated Universal Time (UTC)).
We experienced an issue that impacted multiple products including Gmail, Google Calendar, Google Chat, Google Drive, Google Meet, Google Cloud Search, Google Voice, Google Tasks, Google Docs and Chrome OS.
Our engineering team completed the mitigation actions and the backlog of the changes has cleared up for most of the customers.
A small subset of customers may still experience delays with previously implemented changes to their workspace products and we expect full resolution within the next 24 hours.
During the issue customers experienced longer than expected delays (sometimes over 24 hours) in propagating changes made to various Workspace products. These delays in some cases may have resulted in errors. The affected changes are not limited to enterprise setting changes.
If changes are taking longer than 24 hours going forward or you continue to see errors, please open a case with the Support Team and we will work with you until this issue is resolved.
Affected products: ChromeOS
RESOLVED: We are investigating issues with Google Chat starting at 07:23 PT on 13-February-2024. There is no workaround at this time.
Incident began at 2024-02-13 15:23 and ended at 2024-02-16 22:37 (times are in Coordinated Universal Time (UTC)).
We experienced an issue that impacted multiple products including Gmail, Google Calendar, Google Chat, Google Drive, Google Meet, Google Cloud Search, Google Voice, Google Tasks, Google Docs and Chrome OS.
Our engineering team completed the mitigation actions and the backlog of the changes has cleared up for most of the customers.
A small subset of customers may still experience delays with previously implemented changes to their workspace products and we expect full resolution within the next 24 hours.
During the issue customers experienced longer than expected delays (sometimes over 24 hours) in propagating changes made to various Workspace products. These delays in some cases may have resulted in errors. The affected changes are not limited to enterprise setting changes.
If changes are taking longer than 24 hours going forward or you continue to see errors, please open a case with the Support Team and we will work with you until this issue is resolved.
Affected products: Google Chat
RESOLVED: We are investigating issues with Gmail starting at 07:23 PT on 13-February-2024. There is no workaround at this time
Incident began at 2024-02-13 15:23 and ended at 2024-02-16 22:37 (times are in Coordinated Universal Time (UTC)).
We experienced an issue that impacted multiple products including Gmail, Google Calendar, Google Chat, Google Drive, Google Meet, Google Cloud Search, Google Voice, Google Tasks, Google Docs and Chrome OS.
Our engineering team completed the mitigation actions and the backlog of the changes has cleared up for most of the customers.
A small subset of customers may still experience delays with previously implemented changes to their workspace products and we expect full resolution within the next 24 hours.
During the issue customers experienced longer than expected delays (sometimes over 24 hours) in propagating changes made to various Workspace products. These delays in some cases may have resulted in errors. The affected changes are not limited to enterprise setting changes.
If changes are taking longer than 24 hours going forward or you continue to see errors, please open a case with the Support Team and we will work with you until this issue is resolved.
Affected products: Gmail
UPDATE: We are investigating issues with Google Voice starting at 07:23 PT on 13-February-2024. There is no workaround at this time.
Incident began at 2024-02-13 15:23 (times are in Coordinated Universal Time (UTC)).
Please refer to https://www.google.com/appsstatus/dashboard/incidents/By2PE4BYiuCuJ1wZQ4XV for updates on this issue going forward.
Affected products: Google Voice
UPDATE: We are investigating issues with Google Cloud Search starting at 07:23 PT on 13-February-2024. There is no workaround at this time.
Incident began at 2024-02-13 15:23 (times are in Coordinated Universal Time (UTC)).
Please refer to https://www.google.com/appsstatus/dashboard/incidents/By2PE4BYiuCuJ1wZQ4XV for updates on this issue going forward.
Affected products: Google Cloud Search
UPDATE: We are investigating issues with Google Docs starting at 07:23 PT on 13-February-2024. There is no workaround at this time
Incident began at 2024-02-13 15:23 (times are in Coordinated Universal Time (UTC)).
Please refer to https://www.google.com/appsstatus/dashboard/incidents/By2PE4BYiuCuJ1wZQ4XV for updates on this issue going forward.
Affected products: Google Docs
UPDATE: We are investigating issues with Google Tasks starting at 07:23 PT on 13-February-2024. There is no workaround at this time.
Incident began at 2024-02-13 15:23 (times are in Coordinated Universal Time (UTC)).
Please refer to https://www.google.com/appsstatus/dashboard/incidents/By2PE4BYiuCuJ1wZQ4XV for updates on this issue going forward.
Affected products: Google Tasks
UPDATE: We are investigating issues with Google Meet starting at 07:23 PT on 13-February-2024. There is no workaround at this time
Incident began at 2024-02-13 15:23 (times are in Coordinated Universal Time (UTC)).
Please refer to https://www.google.com/appsstatus/dashboard/incidents/By2PE4BYiuCuJ1wZQ4XV for updates on this issue going forward.
Affected products: Google Meet
UPDATE: We are investigating issues with Google Drive starting at 07:23 PT on 13-February-2024. There is no workaround at this time.
Incident began at 2024-02-13 15:23 (times are in Coordinated Universal Time (UTC)).
Please refer to https://www.google.com/appsstatus/dashboard/incidents/By2PE4BYiuCuJ1wZQ4XV for updates on this issue going forward.
Affected products: Google Drive
UPDATE: We are investigating issues with Google Calendar starting at 07:23 PT on 13-February-2024. There is no workaround at this time
Incident began at 2024-02-13 15:23 (times are in Coordinated Universal Time (UTC)).
Please refer to https://www.google.com/appsstatus/dashboard/incidents/By2PE4BYiuCuJ1wZQ4XV for updates on this issue going forward.
Affected products: Google Calendar
UPDATE: We are investigating issues with ChromeOS starting at 07:23 PT on 13-February-2024
Incident began at 2024-02-13 15:23 (times are in Coordinated Universal Time (UTC)).
Please refer to https://www.google.com/appsstatus/dashboard/incidents/By2PE4BYiuCuJ1wZQ4XV for updates on this issue going forward.
Affected products: ChromeOS
UPDATE: We are investigating issues with Google Chat starting at 07:23 PT on 13-February-2024. There is no workaround at this time.
Incident began at 2024-02-13 15:23 (times are in Coordinated Universal Time (UTC)).
Please refer to https://www.google.com/appsstatus/dashboard/incidents/By2PE4BYiuCuJ1wZQ4XV for updates on this issue going forward.
Affected products: Google Chat
UPDATE: We are investigating issues with Gmail starting at 07:23 PT on 13-February-2024. There is no workaround at this time
Incident began at 2024-02-13 15:23 (times are in Coordinated Universal Time (UTC)).
Summary:
We are experiencing service issues with multiple Google Workspace products.
Description:
We are experiencing an issue that is impacting multiple products including Gmail, Google Calendar, Google Chat, Google Drive, Google Meet, Google Cloud Search, Google Voice, Google Tasks, Google Docs and Chrome OS.
Our engineering team completed the mitigation actions and the backlog of the enterprise setting changes has cleared up for most of the customers.
A small subset of customers would still experience delays with previously implemented changes to their enterprise settings and we expect full resolution within the next 24 hours.
We will provide another update by Saturday, 2024-02-17 11:30 US/Pacific.
Customer symptom:
-
Customers are experiencing longer than expected delays (sometimes over 24 hours) in propagating changes made to various Workspace products. These delays in some cases may result in errors. The affected changes are not limited to enterprise setting changes.
-
New changes to enterprise settings done by customers should be working as expected.
-
Previously implemented changes may still take longer than expected to take effect for a small subset of customers while we process the backlog .
Workaround:
None at this time.
Affected products: Gmail