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Status of UC Berkeley Enterprise Information Services
Updated: 30 min 21 sec ago

Scheduled Outage CalCentral

27 July, 2018 - 15:57

Outage Type: SCHEDULED OUTAGE
Date Submitted: Sunday, August 5, 2018
Outage Start/End Time: 0500 – 1400
Groups Impacted:Production SIS, CalCentral and SIS related APIs Users
Equipment: See Desc.

Description: The Student Information System (SIS) will be releasing new functionality on Sunday, August 5th  from 5:00am-2:00pm.

Equipment: bcsint.is.berkeley.edu, calcentral.berkeley.edu, SIS APIs in api-central.berkeley.edu

CMR: CHG0031870

Categories: IT News

Scheduled Maintenance VLSB WiFi Cutover

27 July, 2018 - 09:23

Outage Type: SCHEDULED MAINTENANCE
Date Submitted: Tuesday, July 21, 2018
Outage Start/End Time: 0500 – 0800
Groups impacted: VLSB WiFi Users
Equipment: VLSB WiFi Hardware

Description: On July 31st from 5:00am-8:00am, Valley Life Sciences Building (VLSB) will have the legacy campus WiFi deployment deactivated and the new campus WiFi service placed into service.

For the majority of the building, the change will only take a few minutes, but there are some places where the hardware must be replaced and the new devices configured.

RITM: RITM0046053

Categories: IT News

Scheduled Outage BearBuy

27 July, 2018 - 08:46

Outage Type: SCHEDULED OUTAGE
Date Submitted: Friday, July 27 – Saturday, July 29, 2018
Outage Start/End Time: 1800 – 0900
Groups Impacted: BearBuy Users
Equipment: bearbuy.is.berkeley.edu

Description: BearBuy Production environment will be upgraded to Jaggaer 18.2 Release.

The upgrade is scheduled for BearBuy Production – Friday, July 27, 2018 from 6:00pm through Sunday, July 29, 2018 9:00am.

Access to BearBuy will not available during the upgrade to campus users.

CMR: CHG0031864

Categories: IT News

Scheduled Outage of Specific bCourses Tools

24 July, 2018 - 15:46

Outage Type: SCHEDULED OUTAGE
Date Submitted: Wednesday, July 25, 2018
Outage Start/End Time: 0500 – 0800
Groups Impacted: bCourses Users
Equipment: bcourses.berkeley.edu

Description: bCourses tools, including Add People and Roster Photos, may be unavailable on Wednesday July 25th from 5:00a-8:00a due to the scheduled bSecure Firewall Migration for the 169.229.216.0/24 subnet.

The migration should only result in a brief outage at some point during the maintenance window.

Additionally, extra time has been allocated for testing as well as rollback if necessary.

The actual outage duration should be much less than the 3 hour maintenance window depending on the migration.

CMR: CHG0031858

Categories: IT News

Scheduled Outage UC Learning Center (LMS)

20 July, 2018 - 15:17

Outage Type: SCHEDULED OUTAGE
Date Submitted: Friday, July 20 – Saturday, July 21, 2018
Outage Start/End Time: 2000 – 1600
Groups Impacted: UC Learning Center Users
Equipment: N/A

Description: UC Learning Center will unavailable Friday, July 20th through Saturday, July 21st due to scheduled upgrades.

CMR: TBD

Categories: IT News

VPN Remote Access Service Reduce Performance

20 July, 2018 - 14:55

Outage Type: REDUCE PERFORMANCE
Date Submitted: Friday, July 20, 2018
Outage Start/End Time: 1000 – 1345
Groups Impacted: ucbvpn Remote Access Users
Equipment: ucbvpn cluster

Description: Due to a system glitch all users of the ucbvpn remote access service have been sharing a single server instead of being balanced between a pair.

The connection between the two servers has been reestablished but will not automatically re-balance the load.

Anyone experiencing issues is asked to disconnect from the service and then connect again.

CMR: TBD

Categories: IT News

Scheduled Outage CalCentral

19 July, 2018 - 05:48

Outage Type: SCHEDULED OUTAGE
Date Submitted: Thursday, July 19 – Wednesday, July 25, 2018
Outage Start/End Time: 0600 – 0700
Groups Impacted: CalCentral Users
Equipment: calcentral.berkeley.edu

Description: CalCentral will be unavailable each morning starting Thursday, July 19th through Wednesday, July 25th from 6:00am-7:00am while maintenance is being performed.

CMR: TBD

Categories: IT News

Unscheduled Outage CalCentral

18 July, 2018 - 09:56

Outage Type: UNSCHEDULED OUTAGE
Date Submitted: Wednesday, July 18, 2018
Outage Start/End Time: 0945 – TBD
Groups Impacted: CalCentral Users
Equipment: calcentral.berkeley.edu

Description: The Service Desk are receiving reports that the CalCentral system is down.

The CalCentral team is working quickly to identify the source of the problem and to restore services as quickly as possible.

INC: INC0705345

Categories: IT News

Scheduled Outage CalTime

17 July, 2018 - 09:31

Outage Type: SCHEDULED OUTAGE
Date Submitted: Wednesday, July 18, 2018
Outage Start/End Time: 0600 – 0615
Groups Impacted: CalTime Users
Equipment: caltime.berkeley.edu

Description: CalTime will be unavailable due to technical maintenance. The outage will affect CalTime users.

The Caltime terminals clocks will still be available to employees during this maintenance.

CMR: CHG0031846

Categories: IT News

Unscheduled Outage Profiles Website

11 July, 2018 - 16:50

Outage Type: UNSCHEDULED OUTAGE
Date Submitted: Wednesday, July 11, 2018
Outage Start/End Time: 16:30
Groups Impacted: UCSF and more
Equipment:Profiles website.

Description: The Profiles website is down based on high cpu utilization on sfprf-01. Database and System Admins are engaged, and actively working the issue.

CMR: INC0701661

Categories: IT News

Unscheduled Outage Multiple On and Off Campus Building Network Connectivity

10 July, 2018 - 10:20

Outage Type: UNSCHEDULED OUTAGE
Date Submitted: Tuesday, July 10, 2018
Outage Start/End Time: 1015 – TBD
Groups Impacted: Campus
Equipment: Data Network

Description: UPDATE: Tuesday, July 10, 2018 10:22am – The network is again impacted by an equipment issue, the network team is working on the problem and an update will be provided when information is available.

The Service Desk are receiving notification that there is campus network outage.

IST staff is working quickly to identify the source of the outage and to restore services as quickly as possible.

CMR:TBD

Categories: IT News

Scheduled Outage ServiceNow Telecom Catalog

10 July, 2018 - 07:16

Outage Type: SCHEDULED OUTAGE
Date Submitted: Wednesday, July 25, 2018
Outage Start/End Time: 1900 – 2200
Groups Impacted: Telecom Catalog System Users
Equipment: tc.berkeley.edu

Description:  IST staff will be upgrading the ServiceNow Telecom Catalog to a more current version of ServiceNow on Wednesday, July 25, 2018 from 7:00pm to 10:00pm.

The system will be up and available during this time but users may encounter performance degradation and unexpected inconsistencies during the upgrade.

CMR: CHG0031841

Categories: IT News

Scheduled Outage CalCentral

5 July, 2018 - 12:05

Outage Type: SCHEDULED OUTAGE
Date Submitted: Friday, July 6, 2018
Outage Start/End Time: 0600 – 0730
Groups Impacted: CalCentral Users
Equipment: calcentral.berkeley.edu

Description: CalCentral will be unavailable on Friday, July 6th from 6:00am to 7:30am for a server restart to fix server memory issues.

CMR: CHG0031816

Categories: IT News

Scheduled Outage of Specific bCourses Tools

5 July, 2018 - 12:05

Outage Type: SCHEDULED OUTAGE
Date Submitted: Monday, July 9, 2018
Outage Start/End Time: 0600 – 0800
Groups Impacted: bCourses Users
Equipment: bcourses.berkeley.edu

Description: bCourses tools, including Add People and Roster Photos, will be unavailable on Monday, July 9th from 6:00am-8:00am due to scheduled maintenance.

CMR: CHG0031832

Categories: IT News

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