Feed aggregator

Incident began at 2024-02-26 08:11 and ended at 2024-02-26 21:02 (times are in Coordinated Universal Time (UTC)).

The issue with Google Calendar, Google Docs, Google Forms, Google Sheets is believed to be resolved for the majority of users.

We received an earlier report of issues with triggers/API related errors however, engineering confirmed there was a queued backlog which caused delays. We expect the backlog should be cleared in a few hours.

If you have questions or are impacted, please open a case with the Support Team and we will work with you until this issue is resolved.

Affected products: Google Sheets

Incident began at 2024-02-26 08:11 and ended at 2024-02-26 21:02 (times are in Coordinated Universal Time (UTC)).

The issue with Google Calendar, Google Docs, Google Forms, Google Sheets is believed to be resolved for the majority of users.

We received an earlier report of issues with triggers/API related errors however, engineering confirmed there was a queued backlog which caused delays. We expect the backlog should be cleared in a few hours.

If you have questions or are impacted, please open a case with the Support Team and we will work with you until this issue is resolved.

Affected products: Google Docs

Incident began at 2024-02-26 09:38 and ended at 2024-02-26 21:02 (times are in Coordinated Universal Time (UTC)).

The issue with Google Calendar, Google Docs, Google Forms, Google Sheets is believed to be resolved for the majority of users.

We received an earlier report of issues with triggers/API related errors however, engineering confirmed there was a queued backlog which caused delays. We expect the backlog should be cleared in a few hours.

If you have questions or are impacted, please open a case with the Support Team and we will work with you until this issue is resolved.

Affected products: Google Forms

Incident began at 2024-02-26 09:38 and ended at 2024-02-26 21:02 (times are in Coordinated Universal Time (UTC)).

We believe the issue is mostly resolved for impacted services. Our engineers have implemented a new mitigation to prevent recurrence of this issue and are showing signs of recovery.

We are investigating a few reports of triggers/API related errors which may be impacting a small number of users.

We will provide an update by Monday, 2024-02-26 13:20 US/Pacific with current details.

Affected products: Google Forms

Incident began at 2024-02-26 09:38 (times are in Coordinated Universal Time (UTC)).

We believe the issue is mostly resolved for impacted services. Our engineers have implemented a new mitigation to prevent recurrence of this issue in the future which is showing signs of improvement.

We will provide an update by Monday, 2024-02-26 12:10 US/Pacific with current details.

Affected products: Google Forms

Incident began at 2024-02-26 09:38 (times are in Coordinated Universal Time (UTC)).

We believe the issue is mostly resolved for impacted services. Mitigation work is ongoing and our engineers are continuing to work on preventing similar issues in the future.

We will provide an update by Monday, 2024-02-26 10:30 US/Pacific with current details.

Affected products: Google Forms

Incident began at 2024-02-26 08:11 (times are in Coordinated Universal Time (UTC)).

We are experiencing an Apps Script issue impacting Google Calendar 3rd party video conferencing integrations, Google Forms, Google Docs, and Google Sheets beginning on Monday, 2024-02-26 00:11 US/Pacific.

For further details on product impact, please see: https://www.google.com/appsstatus/dashboard/incidents/DR1JYH2tW69g9BobX8e6

Affected products: Google Calendar

Incident began at 2024-02-26 08:11 (times are in Coordinated Universal Time (UTC)).

We are experiencing an Apps Script issue impacting Google Calendar 3rd party video conferencing integrations, Google Forms, Google Docs, and Google Sheets beginning on Monday, 2024-02-26 00:11 US/Pacific.

For further details on product impact, please see: https://www.google.com/appsstatus/dashboard/incidents/DR1JYH2tW69g9BobX8e6

Affected products: Google Docs

Incident began at 2024-02-26 08:11 (times are in Coordinated Universal Time (UTC)).

We are experiencing an Apps Script issue impacting Google Calendar 3rd party video conferencing integrations, Google Forms, Google Docs, and Google Sheets beginning on Monday, 2024-02-26 00:11 US/Pacific.

For further details on product impact, please see: https://www.google.com/appsstatus/dashboard/incidents/DR1JYH2tW69g9BobX8e6

Affected products: Google Sheets

Incident began at 2024-02-26 09:38 (times are in Coordinated Universal Time (UTC)).

We are experiencing an Apps Script issue impacting Google Calendar 3rd party video conferencing integrations, Google Forms, Google Docs, and Google Sheets beginning on Monday, 2024-02-26 00:11 US/Pacific.

We believe the issue is mostly resolved for impacted services and our engineers are continuing to work on preventing similar issues in the future.

We will provide an update by Monday, 2024-02-26 10:00 US/Pacific with current details.

Affected products: Google Forms

Incident began at 2024-02-13 16:00 and ended at 2024-02-16 22:37 (times are in Coordinated Universal Time (UTC)).

A mini incident report has been posted at https://www.google.com/appsstatus/dashboard/incidents/By2PE4BYiuCuJ1wZQ4XV

Affected products: Google Voice

Incident began at 2024-02-13 16:00 and ended at 2024-02-16 22:37 (times are in Coordinated Universal Time (UTC)).

A mini incident report has been posted at https://www.google.com/appsstatus/dashboard/incidents/By2PE4BYiuCuJ1wZQ4XV

Affected products: Google Cloud Search

Incident began at 2024-02-13 16:00 and ended at 2024-02-16 22:37 (times are in Coordinated Universal Time (UTC)).

A mini incident report has been posted at https://www.google.com/appsstatus/dashboard/incidents/By2PE4BYiuCuJ1wZQ4XV

Affected products: Google Docs

Incident began at 2024-02-13 16:00 and ended at 2024-02-16 22:37 (times are in Coordinated Universal Time (UTC)).

A mini incident report has been posted at https://www.google.com/appsstatus/dashboard/incidents/By2PE4BYiuCuJ1wZQ4XV

Affected products: Google Tasks

Incident began at 2024-02-13 16:00 and ended at 2024-02-16 22:37 (times are in Coordinated Universal Time (UTC)).

A mini incident report has been posted at https://www.google.com/appsstatus/dashboard/incidents/By2PE4BYiuCuJ1wZQ4XV

Affected products: Google Meet

Incident began at 2024-02-13 16:00 and ended at 2024-02-16 22:37 (times are in Coordinated Universal Time (UTC)).

A mini incident report has been posted at https://www.google.com/appsstatus/dashboard/incidents/By2PE4BYiuCuJ1wZQ4XV

Affected products: Google Drive

Incident began at 2024-02-13 16:00 and ended at 2024-02-16 22:37 (times are in Coordinated Universal Time (UTC)).

A mini incident report has been posted at https://www.google.com/appsstatus/dashboard/incidents/By2PE4BYiuCuJ1wZQ4XV

Affected products: Google Calendar

Incident began at 2024-02-13 16:00 and ended at 2024-02-16 22:37 (times are in Coordinated Universal Time (UTC)).

A mini incident report has been posted at https://www.google.com/appsstatus/dashboard/incidents/By2PE4BYiuCuJ1wZQ4XV

Affected products: ChromeOS

Incident began at 2024-02-13 16:00 and ended at 2024-02-16 22:37 (times are in Coordinated Universal Time (UTC)).

A mini incident report has been posted at https://www.google.com/appsstatus/dashboard/incidents/By2PE4BYiuCuJ1wZQ4XV

Affected products: Google Chat

Incident began at 2024-02-13 16:00 and ended at 2024-02-16 22:37 (times are in Coordinated Universal Time (UTC)).

We apologize for the inconvenience this service disruption may have caused. We would like to provide some information about this incident below. Please note, this information is based on our best knowledge at the time of posting and is subject to change as our investigation continues. If you have experienced an impact outside of what is listed below, please reach out to Google Workspace Support using the help article https://support.google.com/a/answer/1047213.

(All Times US/Pacific)

Incident Start: 13 February 2024 08:00

Incident End: 16 February 2024 14:37

Duration: 3 days, 6 hours, 37 minutes

Affected Services and Features:

Multiple Google Workspace products including

• Gmail
• Google Calendar
• Google Chat
• Google Drive
• Google Meet
• Google Cloud Search
• Google Voice
• Google Tasks
• Google Docs
• Chrome OS

Regions/Zones: Global

Description:

Multiple Workspace products experienced delays in propagating changes made to the products by the Workspace administrators for a duration of 3 days, 6 hours, 37 minutes. Some of the affected changes are changes to enterprise settings, policy related changes, changes to user accounts etc.

From preliminary analysis, the root cause of the issue is elevated latency in job processing by backend systems that support the storage and compilation of Workspace policies for enterprise customers. This elevated latency in turn led to queuing of more jobs exhausting the memory resources required to complete the jobs.

The issue was mitigated by manually reconfiguring the service to allow the job processing to get back to previous levels.

Customer Impact:

During the issue customers experienced longer than expected delays (sometimes over 24 hours) in propagating changes made to various Workspace products. These delays in some cases may have resulted in errors.

Affected products: Gmail