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Unscheduled Outage 2121 Berkeley Way

UC System Status - 28 June, 2018 - 08:45

Outage Type: UNSCHEDULED OUTAGE
Date Submitted: Thursday, June 28, 2018
Outage Start/End Time: 0645 – TBD
Groups Impacted: 2121 Berkeley Way Building
Equipment: Network and PBX Systems

Description: There was an equipment failure at 2121 Berkeley way that has disabled all network and phone services for the building.

Network staff are on site and working to replace the equipment.

INC: INC0694429

Categories: IT News

Unscheduled Outage 2121 Berkeley Way Avaya PBX Gateways

UC System Status - 28 June, 2018 - 07:55

Outage Type: UNSCHEDULED OUTAGE
Date Submitted: Thursday, June 28, 2018
Outage Start/End Time: 0700 – TBD
Groups Impacted: 2121 Berkeley Way Avaya Phones
Equipment: N/A

Description: Currently all Avaya phones are down due to no network connectivity between the 2121 Berkeley way building and Core PBX at Data Center.

IST telecom have open a ticket with network team. There is no ETA at this time.

CMR:TBD

Categories: IT News

Google Hangouts

Google Apps Status - 26 June, 2018 - 16:43

 June 26, 2018 4:43:00 PM PDT

The problem with Google Hangouts should be resolved. We apologize for the inconvenience and thank you for your patience and continued support. Please rest assured that system reliability is a top priority at Google, and we are making continuous improvements to make our systems better.

 June 26, 2018 4:25:00 PM PDT

Google Hangouts service has already been restored for some users, and we expect a resolution for all users in the near future. Please note this time frame is an estimate and may change. The affected users are able to access Google Hangouts, but are seeing error messages, high latency, and/or other unexpected behavior.


Affected users can use Hangouts Chat if they have it enabled.

 June 26, 2018 3:50:00 PM PDT

Our team is continuing to investigate this issue. We will provide an update by June 26, 2018 4:50:00 PM PDT with more information about this problem. Thank you for your patience. The affected users are able to access Google Hangouts, but are seeing error messages, high latency, and/or other unexpected behavior.


Users can use Hangouts Chat if they have it enabled.

 June 26, 2018 2:50:00 PM PDT

We're investigating reports of an issue with Google Hangouts. We will provide more information shortly. The affected users are able to access Google Hangouts, but are seeing error messages, high latency, and/or other unexpected behavior.

Categories: IT News

Google Hangouts

Google Apps Status - 26 June, 2018 - 16:25

 June 26, 2018 4:25:00 PM PDT

Google Hangouts service has already been restored for some users, and we expect a resolution for all users in the near future. Please note this time frame is an estimate and may change. The affected users are able to access Google Hangouts, but are seeing error messages, high latency, and/or other unexpected behavior.


Affected users can use Hangouts Chat if they have it enabled.

 June 26, 2018 3:50:00 PM PDT

Our team is continuing to investigate this issue. We will provide an update by June 26, 2018 4:50:00 PM PDT with more information about this problem. Thank you for your patience. The affected users are able to access Google Hangouts, but are seeing error messages, high latency, and/or other unexpected behavior.


Users can use Hangouts Chat if they have it enabled.

 June 26, 2018 2:50:00 PM PDT

We're investigating reports of an issue with Google Hangouts. We will provide more information shortly. The affected users are able to access Google Hangouts, but are seeing error messages, high latency, and/or other unexpected behavior.

Categories: IT News

Google Hangouts

Google Apps Status - 26 June, 2018 - 15:50

 June 26, 2018 3:50:00 PM PDT

Our team is continuing to investigate this issue. We will provide an update by June 26, 2018 4:50:00 PM PDT with more information about this problem. Thank you for your patience. The affected users are able to access Google Hangouts, but are seeing error messages, high latency, and/or other unexpected behavior.


Users can use Hangouts Chat if they have it enabled.

 June 26, 2018 2:50:00 PM PDT

We're investigating reports of an issue with Google Hangouts. We will provide more information shortly. The affected users are able to access Google Hangouts, but are seeing error messages, high latency, and/or other unexpected behavior.

Categories: IT News

Google Hangouts

Google Apps Status - 26 June, 2018 - 14:50

 June 26, 2018 2:50:00 PM PDT

We're investigating reports of an issue with Google Hangouts. We will provide more information shortly. The affected users are able to access Google Hangouts, but are seeing error messages, high latency, and/or other unexpected behavior.

Categories: IT News

Scheduled Outage of Specific bCourses Tools

UC System Status - 26 June, 2018 - 12:44

Outage Type: SCHEDULED OUTAGE
Date Submitted: Thursday, June 28, 2018
Outage Start/End Time: 0430 – 0700
Groups Impacted: bCourses Users
Equipment: bcourses.berkeley.edu

Description: bCourses tools, including Add People and Roster Photos, will be unavailable on Thursday, June 28th from 4:30am-7:00am due to the scheduled DB Firewall Migration.

CMR: CHG0031802

Categories: IT News

Scheduled Outage of Specific bCourses Tools

UC System Status - 26 June, 2018 - 12:43

Outage Type: SCHEDULED OUTAGE
Date Submitted: Monday, July 2, 2018
Outage Start/End Time: 0600 – 0800
Groups Impacted: bCourses Users
Equipment: bcourses.berkeley.edu

Description: bCourses tools, including Add People and Roster Photos, will be unavailable on Monday, July 2nd from 6:00am-8:00am due to scheduled maintenance.

CMR: CHG0031801

Categories: IT News

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