RESOLVED: We're investigating reports of an issue with Gmail. We will provide more information shortly.

Google Apps Status - 8 December, 2023 - 03:23

Incident began at 2023-12-07 19:00 and ended at 2023-12-07 20:32 (times are in Coordinated Universal Time (UTC)).

Mini Incident Report

We apologize for the inconvenience this service disruption/outage may have caused. We would like to provide some information about this incident below. Please note, this information is based on our best knowledge at the time of posting and is subject to change as our investigation continues.

If you have experienced impact outside of what is listed below, please reach out to Google Cloud Support using https://cloud.google.com/support or to Google Workspace Support using help article https://support.google.com/a/answer/1047213.

(All Times US/Pacific)

Incident Start: 7 December 2023 11:00

Incident End: 7 December 2023 12:32

Duration: 1 hours, 32 minutes

Affected Services and Features:

Sign-up and log-in for parts of unauthenticated traffic on Google Workspace and Google Cloud products.

Regions/Zones: us-east (partial impact)

Description:

Starting on 7 December 2023 at 11:00, users trying to sign up or login to Google Workspace products or Google Cloud Console services in the us-east region experienced intermittent issues for a duration of 1 hour and 32 minutes.

From our preliminary investigation, this was likely caused by performance issues on the sign up and login frontend servers in one of the datacenters in the affected region. To mitigate the impact, our engineering team rerouted traffic and optimized server distribution. Service was restored on 7 December 2023 at 12:32.

Google will complete a detailed Incident Report in the following days that will provide a full root cause.

Customer Impact:

Some unauthenticated users in parts of the us-east region intermittently experienced difficulties accessing the impacted products. These users saw 502 errors when trying to sign up, login, or re-authenticate services.

Affected products: Gmail

Categories: IT News

RESOLVED: We're investigating reports of an issue with Google Calendar. We will provide more information shortly.

Google Apps Status - 7 December, 2023 - 12:59

Incident began at 2023-07-12 18:00 and ended at 2023-12-07 20:49 (times are in Coordinated Universal Time (UTC)).

The problem with Google Calendar has been resolved. We apologize for the inconvenience and thank you for your patience and continued support.

During the issue, some users were unable to access Google Calendar services.

Affected products: Google Calendar

Categories: IT News

RESOLVED: We're investigating reports of an issue with Google Docs. We will provide more information shortly.

Google Apps Status - 7 December, 2023 - 12:57

Incident began at 2023-07-12 18:00 and ended at 2023-12-07 20:49 (times are in Coordinated Universal Time (UTC)).

The problem with Google Docs has been resolved. We apologize for the inconvenience and thank you for your patience and continued support.

During the issue, some users were unable to access Google Docs services.

Affected products: Google Docs

Categories: IT News

RESOLVED: We're investigating reports of an issue with Google Forms. We will provide more information shortly.

Google Apps Status - 7 December, 2023 - 12:56

Incident began at 2023-07-12 18:00 and ended at 2023-12-07 20:49 (times are in Coordinated Universal Time (UTC)).

The problem with Google Forms has been resolved. We apologize for the inconvenience and thank you for your patience and continued support.

During the issue, some users were unable to access Google Forms services.

Affected products: Google Forms

Categories: IT News

RESOLVED: We're investigating reports of an issue with Google Drive. We will provide more information shortly.

Google Apps Status - 7 December, 2023 - 12:55

Incident began at 2023-07-12 18:00 and ended at 2023-12-07 20:49 (times are in Coordinated Universal Time (UTC)).

The problem with Google Drive has been resolved. We apologize for the inconvenience and thank you for your patience and continued support.

During the issue, some users were unable to access Google Drive services.

Affected products: Google Drive

Categories: IT News

RESOLVED: We're investigating reports of an issue with Google Chat. We will provide more information shortly.

Google Apps Status - 7 December, 2023 - 12:53

Incident began at 2023-12-07 19:00 and ended at 2023-12-07 20:49 (times are in Coordinated Universal Time (UTC)).

The problem with Google Chat has been resolved. We apologize for the inconvenience and thank you for your patience and continued support.

During the issue, some users were unable to access Google Chat services.

Affected products: Google Chat

Categories: IT News

RESOLVED: We're investigating reports of an issue with Classroom. We will provide more information shortly.

Google Apps Status - 7 December, 2023 - 12:53

Incident began at 2023-12-07 18:00 and ended at 2023-12-07 20:49 (times are in Coordinated Universal Time (UTC)).

The problem with Classroom has been resolved. We apologize for the inconvenience and thank you for your patience and continued support.

During the issue, some users were unable to access Classroom services.

Affected products: Classroom

Categories: IT News

RESOLVED: We're investigating reports of an issue with Gmail. We will provide more information shortly.

Google Apps Status - 7 December, 2023 - 12:52

Incident began at 2023-12-07 19:17 and ended at 2023-12-07 20:49 (times are in Coordinated Universal Time (UTC)).

The problem with Gmail has been resolved. We apologize for the inconvenience and thank you for your patience and continued support.

Affected products: Gmail

Categories: IT News

UPDATE: We're investigating reports of an issue with Classroom. We will provide more information shortly.

Google Apps Status - 7 December, 2023 - 12:46

Incident began at 2023-12-07 18:00 and ended at 2023-12-07 20:49 (times are in Coordinated Universal Time (UTC)).

We're investigating reports of an issue with Classroom. We will provide more information shortly.

Affected products: Classroom

Categories: IT News

UPDATE: We're investigating reports of an issue with Google Chat. We will provide more information shortly.

Google Apps Status - 7 December, 2023 - 12:41

Incident began at 2023-12-07 19:00 and ended at 2023-12-07 20:49 (times are in Coordinated Universal Time (UTC)).

We're investigating reports of an issue with Google Chat. We will provide more information shortly.

Affected products: Google Chat

Categories: IT News

UPDATE: We're investigating reports of an issue with Google Calendar. We will provide more information shortly.

Google Apps Status - 7 December, 2023 - 12:41

Incident began at 2023-07-12 18:00 and ended at 2023-12-07 20:49 (times are in Coordinated Universal Time (UTC)).

We're investigating reports of an issue with Google Calendar. We will provide more information shortly.

Affected products: Google Calendar

Categories: IT News

UPDATE: We're investigating reports of an issue with Google Docs. We will provide more information shortly.

Google Apps Status - 7 December, 2023 - 12:40

Incident began at 2023-07-12 18:00 and ended at 2023-12-07 20:49 (times are in Coordinated Universal Time (UTC)).

We're investigating reports of an issue with Google Docs. We will provide more information shortly.

Affected products: Google Docs

Categories: IT News

UPDATE: We're investigating reports of an issue with Google Forms. We will provide more information shortly.

Google Apps Status - 7 December, 2023 - 12:40

Incident began at 2023-07-12 18:00 and ended at 2023-12-07 20:49 (times are in Coordinated Universal Time (UTC)).

We're investigating reports of an issue with Google Forms. We will provide more information shortly.

Affected products: Google Forms

Categories: IT News

UPDATE: We're investigating reports of an issue with Google Drive. We will provide more information shortly.

Google Apps Status - 7 December, 2023 - 12:38

Incident began at 2023-07-12 18:00 and ended at 2023-12-07 20:49 (times are in Coordinated Universal Time (UTC)).

We're investigating reports of an issue with Google Drive. We will provide more information shortly.

Affected products: Google Drive

Categories: IT News

UPDATE: We're investigating reports of an issue with Gmail. We will provide more information shortly.

Google Apps Status - 7 December, 2023 - 12:37

Incident began at 2023-12-07 19:17 and ended at 2023-12-07 20:49 (times are in Coordinated Universal Time (UTC)).

We're investigating reports of an issue with Gmail. We will provide more information shortly.

Gmail users are unable to login. Users may see errors in the Google login page.

Users can retry their login attempts if they see errors.

Affected products: Gmail

Categories: IT News