Outage Type: UNSCHEDULED OUTAGE (AMENDED)
Date Submitted: Wednesday, March 28, 2018
Outage Start/End Time: 1221 – TDB
Groups Impacted: Turnitin-Enabled Assignments bCourses Instructors
Equipment: Canvas
Description: UPDATE: UPDATE:Wednesday, March 28, 2017 1:12pm – As of Tuesday, March 27th, all new assignments and submissions should behave as expected. The vendor is still preparing a fix to resubmit the broken assignments and submissions which they will try to run today or tomorrow.
Monday, March 26, 2018 12:21pm – Canvas support engineers have developed and are currently reviewing a fix for this issue. No word yet on when it will be deployed. Also, they confirmed that the earliest reports of this issue were from March 20th so students who submitted Turnitin-enabled assignments since that time may not have had a similarity report generated for their submission.
Turnitin similarity reports are currently not being generated for assignment submissions that were submitted on or after Tuesday, March 20th. The bCourses team has reported the issue to Canvas who is working to resolve the issue and make the reports available as soon as possible. The bCourses team will update this announcement as there are updates from the vendor.
INC: INC0644227