IT News

 
 

Unscheduled Outage SPA Administrator Application

UC System Status - 15 August, 2018 - 14:11

Outage Type: UNSCHEDULED OUTAGE (RESOLVED)
Date Submitted: Wednesday, August 15, 2018
Outage Start/End Time: 1345 – 1430
Groups Impacted: Campus Users
Equipment: SPA Admin App

Description: UPDATE: Wednesday, August 15, 2018 2:30pm – This issue has since been resolved.

The SPA Admin Application is not responding to requests to create new SPA’s.

IST staff is working quickly to identify the source of the problem and to restore services as quickly as possible.

INC: INC0721571

Categories: IT News

Scheduled Outage Scheduled Outage of Specific bCourses Tools

UC System Status - 15 August, 2018 - 05:56

Outage Type: SCHEDULED OUTAGE
Date Submitted: Thursday, August 16, 2018
Outage Start/End Time: 0730 – 0815
Groups Impacted: bCourses Users
Equipment: bcourses.berkeley.edu

Description: bCourses tools, including Add People and Roster Photos, will be unavailable on Thursday,  August 16th from 7:30am-8:15am due to scheduled maintenance.

CMR:  CHG0031932

Categories: IT News

Scheduled Maintenance ServiceNow Telecom Catalog

UC System Status - 15 August, 2018 - 05:56

Outage Type: SCHEDULED MAINTENANCE
Date Submitted: Thursday, August 23, 2108
Outage Start/End Time: 1900 – 2200
Groups impacted: Telecom Catalog System Users
Equipment: ucb.service-now.com

Description: The telecom team will be performing a maintenance patch on the ServiceNow Telecom Catalog to a more current version of ServiceNow on Thursday, August 23, 2018 from 7:00pm to 10:00pm. 

The system will be up and available during this time but users may encounter performance degradation and unexpected inconsistencies during the patch.

CMR: CHG0031945

Categories: IT News

Scheduled Outage Scheduled Outage of Specific bCourses Tools

UC System Status - 15 August, 2018 - 05:55

Outage Type: SCHEDULED OUTAGE
Date Submitted: Wednesday, August 29, 2018
Outage Start/End Time: 0500 – 0800
Groups Impacted: bCourses Users
Equipment: bcourses.berkeley.edu

Description: bCourses tools, including Add People and Roster Photos, will be unavailable on Wednesday,  August 29th from 5:00am-8:00am due to scheduled maintenance.

CMR: CHG0031942

Categories: IT News

Exp.CVE-2018-8414

Symantec: Latest Threats - 15 August, 2018 - 00:00
Risk Level: Very Low. Type: Trojan.
Categories: IT News

Exp.CVE-2018-12799

Symantec: Latest Threats - 15 August, 2018 - 00:00
Risk Level: Very Low. Type: Trojan.
Categories: IT News

Exp.CVE-2018-12824

Symantec: Latest Threats - 15 August, 2018 - 00:00
Risk Level: Very Low. Type: Trojan.
Categories: IT News

Exp.CVE-2018-12827

Symantec: Latest Threats - 15 August, 2018 - 00:00
Risk Level: Very Low. Type: Trojan.
Categories: IT News

Exp.CVE-2018-12826

Symantec: Latest Threats - 15 August, 2018 - 00:00
Risk Level: Very Low. Type: Trojan.
Categories: IT News

Scheduled Maintenance Dwinelle Hall WiFi

UC System Status - 14 August, 2018 - 08:55

Outage Type: SCHEDULED MAINTENANCE
Date Submitted: Thursday, August 16, 2018
Outage Start/End Time: 0530 – 0800
Groups impacted: Dwinelle Hall WiFi Users
Equipment: Dwinelle Hall WiFi

Description: On August 16th from 5:30am-8:00am, Dwinelle Hall will have the legacy campus WiFi deployment deactivated and the new campus WiFi service placed into service.

For the majority of the building, the change will only take a few minutes, but there are some places where the hardware must be replaced and the new devices configured.

RITM: RITM0046054

Categories: IT News

Backdoor.Execserver

Symantec: Latest Threats - 14 August, 2018 - 00:00
Risk Level: Very Low. Type: Trojan.
Categories: IT News

Backdoor.Gaucho

Symantec: Latest Threats - 14 August, 2018 - 00:00
Risk Level: Very Low. Type: Trojan.
Categories: IT News

Backdoor.Thumbdoor

Symantec: Latest Threats - 14 August, 2018 - 00:00
Risk Level: Very Low. Type: Trojan.
Categories: IT News

SONAR.Powershell!g21

Symantec: Latest Threats - 14 August, 2018 - 00:00
Risk Level: Very Low. Type: Trojan, Virus, Worm.
Categories: IT News

SONAR.Powershell!g25

Symantec: Latest Threats - 14 August, 2018 - 00:00
Risk Level: Very Low. Type: Trojan, Virus, Worm.
Categories: IT News

Unscheduled Outage Imagine – Reduction in Service

UC System Status - 13 August, 2018 - 18:47

Outage Type: UNSCHEDULED OUTAGE (RESOLVED)
Date Submitted: Monday, August 13, 2018
Outage Start/End Time: 1604 – 1828
Groups Impacted: Imagine Users
Equipment: N/A

Description: UPDATE: Monday, August 13, 2018 6:28pm – This issue has since been resolved.

Imagine is experiencing a reduction in service in which files are not always successfully converted.

One symptom of this is that T&E images are not opening.

The technical team is actively working with the vendor on this issue.

CMR:TBD

Categories: IT News

Scheduled Outage CalCentral

UC System Status - 13 August, 2018 - 15:33

Outage Type: SCHEDULED OUTAGE
Date Submitted: Tuesday, August 14, 2018
Outage Start/End Time: 0500 – 0700
Groups Impacted: CalCentral Users
Equipment: calcentral.berkeley.edu

Description: CalCentral will be unavailable on Tuesday, August 14th from 5:00am-7:00am to resolve an issue with the display of course information and to perform required database maintenance.

CMR: CHG0031937

Categories: IT News

Scheduled Maintenance Campus WiFi

UC System Status - 13 August, 2018 - 12:50

Outage Type: SCHEDULED MAINTENANCE
Date Submitted: Friday, August 17, 2018
Outage Start/End Time: 0730 – 0800
Groups impacted: Campus Wireless Users
Equipment: Airbears2, eduroam, CalVisitor Wifi Networks

Description: The database team will be restarting a system supporting the Airbears2, eduroam, and CalVisitor Wifi Networks.

There may be a brief period where users will be disconnected and should automatically reconnect or may experience delays in connecting to the UC Berkeley wireless networks while the work is underway.

CMR: CHG0031935

Categories: IT News

Scheduled Maintenance Border Router Replacement

UC System Status - 13 August, 2018 - 12:50

Outage Type: SCHEDULED MAINTENANCE
Date Submitted: Thursday, August 30, 2018
Outage Start/End Time: 2200 – 2300
Groups impacted: Network border
Equipment: inr-001, sut-mdc-br1

Description: IST staff will be replacing one of the campus border routers with new hardware.

No service interruption is expected.

CMR: CHG00031936

Categories: IT News

Scheduled Outage Jamf Pro Cloud Server

UC System Status - 13 August, 2018 - 10:03

Outage Type: SCHEDULED OUTAGE
Date Submitted: Friday, August 24, 2018
Outage Start/End Time: 1800 – 2300
Groups Impacted: Mac endpoints, IT Staff deploying macOS configurations
Equipment: jss.berkeley.edu

Description: The campus Jamf Pro cloud server jss.berkeley.edu will be upgraded from version 10.4 to 10.6 on Friday, August 24th from 6:00pm-11:00pm.

There is a planned downtime during this upgrade window for the Jamf Pro server.

CMR: CHG0031934

Categories: IT News

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